Thank you for choosing our services. Please read this Refund Policy carefully before making a purchase.
1. Nature of Services
We provide digital services including website design and development. Due to the customized nature of these services, refunds are not automatically guaranteed.
2. Eligibility for Refund
Refunds may be considered only in specific cases at our sole discretion, including but not limited to:
Inability to deliver the service due to unforeseen circumstances on our side
Duplicate payment made by the client
Order cancelled before substantial work has begun
Technical issues preventing service initiation
Refund requests must be submitted in writing with valid reasons.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
Change of mind after purchase
Delay caused by failure to provide required materials or approvals
Dissatisfaction due to subjective preferences after work has begun
Completion or delivery of the project
Services already rendered or partially completed
Violation of our Terms and Conditions
4. Refund Process
If a refund is approved, the amount will be processed within 30 days from the date of approval.
5. Refund Method
Approved refunds will be issued to the original payment method used during the transaction. Processing time may vary depending on banks or payment providers.
6. Cancellation Policy
Orders cannot be cancelled once substantial work has started, as resources are allocated immediately upon project initiation.
7. Chargebacks
Initiating a chargeback without contacting us first may result in suspension of services and legal action if applicable. We encourage customers to contact our support team to resolve any issues.
8. Changes to This Policy
We reserve the right to modify this Refund Policy at any time without prior notice. Updated versions will be posted on this page.
9. Contact Us
For refund requests or questions, please contact:
Asubrix International Pvt Ltd
Email: info@asubrix.com
Phone: +91 90376 53559